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F.A.Q. Page

In order to view the questions and answers you will need to enable pop-ups within your browser to view the FAQ pages. Each answer will open in it's own window.

In order for find an answer to a particular question either scroll down the page until you find the question or make a selection from the General Contents heading.  This will take you to a set of questions that are related to that subject.  Once you have located the question simply click it with your mouse and a separate will open containing the information.

In the case you cannot find the information that you are looking for simply email us at info@photofieldimaging.com and we will gladly assist you.
 

General Contents



General Questions:

  1. I have some questions for you that I do not see in this list. How do I contact you to get them answered?
  2. Are there any types of images that you will not scan or edit?
  3. Are all my photographs, slides, negatives returned to me upon completion?
  4. Once you have received my order, how long will it take for you to complete it?
  5. Do you accept "RUSH" orders?
  6. What forms of payment to you accept?
  7. What file formats do you save to other than JPEG or TIFF?
  8. Do you currently offer a printing service for scanned or edited images?
  9. How do I decide between TIFF and JPEG formats for my scanned or edited images?
  10. How do I choose between 8 bit and 16 bit depth for my scanned images?
  11. For my scanned images, how do I best determine the scanning resolution that will meet my needs? 

Photo Editing and Restoration Questions:

  1. What will I get when I place my order?
  2. Do you alter the originals in any way?
  3. My photo's have been damaged over time.  They have stains, mold, etc. Can these be repaired?
  4. Can you add special effects to photo's?
  5. I want to scan my own photo's.  What settings should I use on my scanner?
  6. Can I get a price quote from Photo Field Imaging without first committing to an order?
  7. What digital forms do you accept?
  8. I would like to sample the work in progress on my photo's.  Could you send me a sample so that I can preview it?
  9. Should I mail my prints directly to you or should I upload the scanned version to you?
  10. How should I properly prepare my photographs, slides and negatives for shipping?

Slide Scanning Questions:

  1. How should I properly prepare my slides and negatives for shipping and scanning?
  2. Why is your scanning better than my home scanner?
  3. What other sizes of slides can you scan?
  4. For my scanned images, how do I best determine the scanning resolution that will best meet my needs?

Negative Scanning Questions:

  1. How do I properly prepare my slides and negatives for shipping and scanning?
  2. What types of negatives do you scan other than 35mm (135 Film)?

DVD Slide Show Questions:

  1. How long do you display and transition the photo's on the slideshow?
  2. How many photo's can be used in a slideshow?
  3. Can customized text be added to a slideshow?
  4. Who supplies the music for the slideshow?
  5. What is the maximum number of chapters that you recommend for a slideshow?
  6. Are there any limitations on main menu and individual chapter titles?

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